We’re holding out for an update that solves this, but the Microsoft Outlook team seems to be somewhat quiet on the issue. Unfortunately the same HTML issues existed within this editor, so there was no change for users. In 2013, Outlook moved to a new text editor similar to word. Word cannot read HTML elements in your emails meaning that all GIFs you include as you write an email, or GIFs received in an email from someone else, will display as a still image of the first frame of that GIF. Since 2007, Outlook began to use Microsoft Word as it’s text editor. Why is Outlook 2007 – 2016 not Able to Play my GIFs? Microsoft uses new editor similar to Word, meaning continued issues. Microsoft started using Word as an editor, resulting in loss of HTML functionality. If you have issues with GIFs in Outlook, have a quick look at the table below to check if your version has a problem, and read on for a quick fix.
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